SKIPPERSKIP PLATFORM TERMS AND CONDITIONS

§ 1. Definitions and Interpretation

1. Platform – website available at www.skipperskip.com, operated by Global Trade Hub S.A. with its registered office in Rzeszów (35-055 Rzeszów, ul. Fryderyka Szopena 35C/W164, REGON: 529166745, NIP: 8133918669), entered in the National Court Register under number 0001116528.

2. User a natural person who has an account on the Platform and accepts these Terms and Conditions.

3. Skipper – a User who operates a yacht and publishes cruise advertisements.

A skipper may operate in one of two models:

a) Private skipper (cost-sharing) – organizes non-commercial, shared sailing and does not charge a fee.

b) Commercial Skipper (entrepreneur) – offers a paid sailing service as part of their business activity.

4. Passenger – a User who sends a Participation Application to the Skipper and is accepted by them.

5. Cruise

a) in the cost-sharing model – shared, non-commercial private sailing, which does not constitute a tourist or transport service

b) in the commercial model – a paid sailing service provided by a Skipper-entrepreneur.

6. Participation application – a statement by the Passenger sent via the Platform, expressing their willingness to join the cruise.

7. Confirmation of application – acceptance of the application by the Skipper.

In the cost-sharing model, this does not constitute a reservation of the service, but only acceptance of participation in joint sailing.

8. Yacht – a vessel owned or used by the Skipper, meeting safety and navigation requirements.

9. Cost-sharing – a model in which the participants of the cruise jointly cover the operating costs (fuel, port fees, food, etc.).

A private skipper does not charge a fee and does not make a profit.

10. Cost per person (approximate) – a preliminary estimate of the share of costs in the cost-sharing model.

It does not constitute the price of the service and is settled directly between Users outside the Platform.

11. Service fee – a fee charged by the Platform to the Passenger for using the Platform's functionality (e.g., notifications, communication).

It is not part of the cruise costs or the Skipper's remuneration.

12. Third-party liability insurance – civil liability insurance for the Skipper or the yacht.

13. Accident insurance – insurance against the consequences of accidents involving passengers.

14. Consumer – a natural person using the Platform in a manner unrelated to professional or business activity.

15. Entrepreneur with consumer rights – a natural person concluding a contract related to business activity, but not of a professional nature.

16. Shared sailing agreement – an agreement between a private Skipper and a Passenger in a cost-sharing model, arising at the moment of confirmation of participation.

This is not a contract for the provision of services.

17. Commercial voyage – a paid sailing service provided by a Skipper-entrepreneur; the Platform is not a party to it.

18. DSA – Regulation (EU) 2022/2065 (Digital Services Act) on content moderation and the obligations of digital service providers.

19. DAC7 – Council Directive (EU) 2021/514 on reporting obligations for digital platforms. The Platform applies it only to the extent required by law.

§ 2. Subject matter of the Terms and Conditions and Acceptance

1. These Terms and Conditions set out the rules and conditions for using the SkipperSkip Platform, in particular regarding:

a) creating and operating User accounts

b) publishing cruise advertisements in two models:

– private cruises (cost-sharing)

– commercial cruises (paid sailing services provided by Skippers-entrepreneurs

c) sending and accepting Participation Applications

d) communication between Users

e) calculation of the Service Fee by the Platform

f) content moderation rules and appeal procedure in accordance with the DSA

g) the rights and obligations of Users, Skippers, and the Platform.

2. The Terms and Conditions apply to:

a) private Skippers operating on a cost-sharing model

b) commercial Skippers conducting business activity

c) Passengers using the Platform

d) any interactions taking place through the Platform.

3. Creating an account and using the Platform requires reading and accepting the Terms and Conditions. Acceptance of the Terms and Conditions is a condition for using the Platform.

4. Use of the Platform constitutes conclusion of an agreement for the provision of electronic services with the Platform Administrator with regard to the functionalities made available by the Platform (however, this does not include any cruise).

5. The Platform has the right to amend the Terms and Conditions, in particular in the event of:

a) changes in the law

b) adaptation to the requirements of DSA or DAC7

c) implementation of new functionalities

d) the need to improve the security of Users.

6. Users will be notified of changes to the Terms and Conditions:

a) at least 30 days in advance

b) by e-mail

c) by a message on the Platform.

7. Amendments to the Terms and Conditions shall enter into force after the period specified in section 6, unless the provisions of law require immediate implementation.

8. If the User does not accept the changes to the Terms and Conditions, they may:

a) delete their account, or

b) stop using the Platform.

9. Changes to the Terms and Conditions do not affect acquired rights:

a) Participation applications submitted before the changes come into force shall be valid according to the previous version of the Terms and Conditions

b) except for changes resulting from applicable regulations or security issues.

10. In matters not covered by these Terms and Conditions, the following shall apply:

a) The Civil Code

b) the Act on the provision of electronic services

c) the Consumer Rights Act

d) the GDPR

e) the DSA

f) shipping safety regulations and maritime law.

§ 3. Conditions for Registration

1. The Platform may only be used by persons who:

a) are at least 18 years of age

b) have full legal capacity

c) have accepted the Terms and Conditions and Privacy Policy

d) have provided true and current data during registration.

2. Creating an account requires providing:

a) first and last name

b) a valid email address

c) a password

d) a phone number — optional, but may be required for security purposes.

3. The user declares that the data provided in the registration form is true and up-to-date.

They are required to update it immediately after any changes.

4. Each person may only have one account.

Creating an account under a fictitious identity is prohibited.

5. The Platform may refuse to register an account or delete it if:

a) the data is false or untrue

b) the User violates the Terms and Conditions

c) there is reasonable suspicion of fraud, abuse, or security threat

d) the User uses the account contrary to the intended purpose of the Platform (e.g., spam, trolling, false advertisements).

6. Registering an account does NOT mean:

a) that Skipper is in any way recommended by the Platform

b) that the Platform verifies his sailing skills or the condition of the yacht

c) that the Platform confirms the nature of the voyages — private or commercial.

7. After registration, the Skipper may choose one of two statuses for their ads:

a) Private Skipper (cost-sharing) — offers non-commercial voyages based on cost sharing

b) Commercial Skipper — conducts business activity and may set prices and provide paid sailing services

The Skipper is required to select the appropriate type of cruise when adding an advertisement.

8. The Platform does not control or confirm the legal status of the Skipper's business, but may request:

a) a statement on the business model (cost-sharing/commercial)

b) business details (only if the Skipper offers commercial trips).

9. Use of the Platform is free of charge, except for the Service Fee charged to Passengers when submitting a participation request.

§ 4. Verification of Eligibility and Profile

1. Verification of Passengers

a) Passengers may be asked to confirm their phone number or email address if necessary for security or fraud prevention purposes.

b) In justified cases, the Platform may request that you present an identity document to confirm that the person using the account is its owner. Documents are not stored or copied.

2. Types of Skippers and Verification

Skippers posting ads may operate in one of two modes:

a) Private skipper (cost-sharing) — non-commercial shared sailing, without remuneration and without profit.

b) Commercial skipper — conducts business and offers paid, commercial cruises.

The skipper selects the type of each cruise when adding an ad.

3. Verification of the skipper's documents (voluntary but recommended)

a) The skipper may undergo voluntary verification, which results in the profile being marked as 'Verified Profile'.

b) Verification consists solely of a visual assessment of the documents submitted and includes:

i) a valid sailing or motorboat license (or equivalent certificate)

ii) yacht or skipper liability insurance policy (if required by law or existing)

iii) optionally, a yacht registration document.

c) Verification is formal in nature — the Platform:

i) does not confirm the authenticity of documents with the issuing authorities

ii) does not verify actual sailing skills

iii) does not inspect the yacht or its technical condition

iv) does not check the skipper's history, liability, or experience.

4. Meaning of the 'Verified Profile' label

a) Only means that the Skipper has submitted documents and that they have passed a visual, formal check by the Platform.

b) The designation is not a quality certificate, recommendation, training, or confirmation of the safety of the voyage.

c) The designation does not imply technical supervision of the yacht or the skipper's skills.

5. Re-verification

a) The Platform may ask the Skipper to resubmit documents, especially after their expiry date.

b) Failure to re-verify will result in the removal of the 'Verified Profile' label, without affecting the ability to publish ads.

6. Responsibility for the accuracy of data

a) The Skipper is responsible for the accuracy and validity of the documents and data presented on their profile.

b) Passengers independently assess the experience and credibility of the Skipper, taking into account ratings, reviews, communication, and information from the advertisement.

c) The Platform does not guarantee the safety of the trip — responsibility in this regard rests with the Skipper and Passengers.

§ 5. Skipper Status and Cost-Sharing Model

1. Types of Skippers on the Platform

A Skipper may publish trips in one of two modes:

a) Private Skipper — cost-sharing model

i) conducts non-commercial, shared sailing

ii) does not charge a fee

iii) does not make any profit

iv) the amounts received from Passengers are solely to cover costs

b) Commercial skipper — business activity

i) offers paid cruises as commercial services

ii) sets prices independently

iii) independently fulfills tax and legal obligations related to the activity.

The skipper selects the type of cruise when creating the ad.

2. Private skipper (cost-sharing)

a) The cruise is a private, non-commercial joint sailing trip

b) The amounts paid by Passengers are solely a contribution to costs, including, for example:

i) fuel

ii) port fees

iii) shared meals

iv) other actual operating costs.

c) The skipper may not:

i) charge a fee

ii) add a margin

iii) make a profit

iv) finance his own personal expenses from the Passengers' payments.

d) The advertisement shall specify the cost per person (approximate), which is used solely to estimate the share of costs.

e) The settlement of the share of costs shall take place outside the Platform and shall be private.

3. Commercial skipper (business activity)

a) A commercial skipper conducts cruises as paid services and sets the full price of the cruise according to their own rules.

b) The Platform is not the organizer, agent, or co-performer of such a service — it only enables the publication of the advertisement.

c) A commercial skipper is responsible for:

i) ensuring that their activities comply with national and EU law

ii) complying with sailing safety rules

iii) issuing receipts/invoices (if required)

iv) tax settlements

v) holding the required licenses or permits (if required by law).

d) The Platform does not control or verify compliance with the obligations indicated above.

4. Choice of cruise type and legal consequences

a) The Skipper must select the type of advertisement each time:

i) 'Private trip – cost sharing'

ii) 'Commercial trip'

b) The selected type of trip determines the method of settlement between the Skipper and the Passengers.

c) Providing false information about the type of cruise (e.g., concealing commercial activity under cost-sharing) may result in:

i) removal of the advertisement

ii) restriction of account functionality

iii) permanent account suspension.

5. Prohibition on publishing commercial cruises as private cruises

In particular, it is prohibited to:

a) overstate the 'cost per person'

b) add a margin

c) publish a paid service as a cost-sharing cruise

d) conducting regular or organized activities without reporting commercial mode.

6. Moderation and actions of the Platform

The Platform may:

a) ask the Skipper to explain the method of calculating costs (only for cost-sharing trips)

b) hide or remove an advertisement that violates the Terms and Conditions

c) restrict or suspend an account

d) block a user in the event of repeated violations.

7. Responsibility for the proper classification of the trip

All legal responsibility for the correct determination of the type of trip (private/commercial) rests with the Skipper.

The Platform is not responsible for the tax implications, business activities, licenses, or obligations of a commercial skipper.

§ 6. Skipper's obligations

1. Basic obligations common to all Skippers

Each Skipper, regardless of the type of trip selected, undertakes that:

a) they have the necessary qualifications and skills to operate the yacht in accordance with the regulations

b) the yacht on which they are sailing is technically sound and meets the minimum safety requirements

c) the yacht is equipped with:

i) life jackets for all persons on board

ii) mandatory safety equipment (e.g., lifebuoy, first aid kit, lights, signaling devices)

iii) communication equipment in accordance with regulations (e.g., radio or telephone)

d) they operate the yacht only while sober and are not under the influence of drugs or impairing substances

e) monitor weather forecasts and make decisions in accordance with safety principles

f) conduct a brief safety training session before the voyage

g) make decisions regarding the route, changes to the plan, and possible interruption of the voyage if safety so requires.

2. Skipper's responsibility for the course of the voyage

The skipper bears full responsibility for the operation of the yacht, navigational decisions, and the safety of participants to the extent required by good sailing practice and applicable regulations.

The platform does not control or supervise the actual course of the voyage.

3. Obligations of the private skipper (cost-sharing)

The skipper offering a private cruise undertakes in particular that:

a) he/she does not charge any remuneration or margin for participation in the cruise

b) the amounts received from Passengers constitute only a reimbursement of the costs of the cruise

c) the 'cost per person' is indicative

d) settlements are made outside the Platform

e) the final settlement of costs is fair and transparent to Passengers

f) does not offer cruises regularly or in a manner that could be considered commercial activity without changing to commercial mode.

4. Obligations of a commercial Skipper (business activity)

A Skipper conducting paid activity undertakes that:

a) has an active business activity, if required by law

b) independently sets the price of the cruise

c) meets tax, accounting and, if required, licensing requirements

d) issues receipts or invoices in accordance with the regulations

e) has appropriate insurance, if such an obligation arises from the nature of his business

f) informs passengers that the cruise is commercial in nature

g) may not advertise a commercial cruise as cost-sharing.

5. Accuracy of information

The skipper guarantees that:

a) all information provided in the advertisement is true and accurate

b) does not mislead Passengers as to the price, conditions of the cruise, or safety

c) does not conceal fees or additional costs (in commercial cruises).

6. Prohibited actions of the Skipper

In particular, the Skipper is prohibited from:

a) operating the yacht while intoxicated or after using psychoactive substances

b) offering commercial cruises under the guise of cost-sharing

c) publishing false information about the yacht, route, or costs

d) transporting more people than permitted in the yacht's documentation

e) using the Platform for illegal purposes

f) collecting advance payments or fees through the Platform or bypassing it, if it violates the Terms and Conditions.

7. Consequences of violations

The Platform may, in relation to a Skipper who violates these Terms and Conditions:

a) send a warning

b) hide or remove the advertisement

c) restrict the account's functions

d) suspend the account

e) permanently block the account in the event of repeated violations or commercial activities under the guise of cost-sharing.

§ 7. Passenger Obligations

1. Passenger Declarations

By submitting a Cruise Application, the Passenger declares that:

a) they have read the Skipper's announcement, including the rules of the cruise and the expected contribution to the costs or price of the cruise

b) they are capable of participating in recreational or commercial sailing, in accordance with the nature of the selected cruise

c) understands the risks associated with sailing, including weather, physical, and technical risks

d) will comply with the safety rules set by the Skipper.

2. Rules of conduct on the yacht

The Passenger undertakes to:

a) follow the Skipper's instructions related to safety and the conduct of the voyage

b) use safety equipment, such as a life jacket, when required by the Skipper

c) exercise caution and refrain from actions that may endanger anyone

d) participating in a safety briefing before the cruise.

3. Prohibited Passenger Behavior

Passengers are prohibited from:

a) interfering with the steering of the yacht or its equipment without the Skipper's consent

b) being on board under the influence of alcohol or intoxicating substances if the Skipper has imposed a ban

c) using psychoactive substances that may affect behavior and safety

d) causing damage to the yacht or tampering with safety equipment.

4. Liability for damage

The passenger is liable for:

a) damage caused intentionally

b) damage resulting from gross negligence

c) serious damage to devices or equipment caused by improper use

d) omissions that directly violate the Skipper's safety instructions.

5. Contribution to the costs of the cruise (cost-sharing model)

On a private cruise, the Passenger:

a) pays the Skipper the agreed contribution to the costs outside the Platform

b) acknowledges that this is a reimbursement of costs and not payment for a service

c) accepts that the amount given as 'cost per person' is approximate and may need to be clarified in accordance with the principles of fair accounting

6. Contribution to costs on a commercial cruise

On a commercial cruise, the Passenger:

a) accepts the price of the cruise set by the Skipper who is an entrepreneur

b) makes payment in accordance with the arrangements between the parties

c) expects a bill or invoice, if required by law — the responsibility lies with the commercial Skipper.

7. Health information

The Passenger is obliged to inform the Skipper of any relevant health issues, in particular:

a) illnesses that may cause sudden incidents (e.g., epilepsy, heart disease)

b) serious allergies

c) medications that affect consciousness or balance

d) physical limitations that may affect safety during the cruise.

This information is provided voluntarily, but failure to provide it may prevent the Passenger from being allowed to participate in the cruise in a situation of risk.

8. Obligation to report hazards

The Passenger should immediately inform the Skipper of:

a) feeling unwell, dizzy, or other symptoms

b) any irregularities noticed on the yacht

c) situations that may affect the safety of the crew.

9. Consequences of violations

The Platform may limit the functionality of the Passenger's account or suspend it if:

a) the Passenger repeatedly violates safety rules

b) their behavior poses a threat to the Skipper and other Passengers

c) they do not follow the Skipper's instructions during the cruise

d) they submit requests in a manner that abuses the Platform's functions (e.g., deliberate spamming of requests).

§ 8. Cruise Announcements

1. Publication of announcements

Cruise announcements may only be published by Skippers who have an active account on the Platform and meet the conditions set out in the Terms and Conditions.

2. Cruise type

When adding an announcement, the Skipper is required to indicate one of two models:

a) Private cruise (cost-sharing) – joint, non-commercial sailing, in which Passengers only cover their share of the costs;

b) Commercial cruise – a cruise organized by a Skipper who is an entrepreneur, in which the Passenger pays the price set by the Skipper.

The selected type of cruise is visible in the advertisement.

3. Nature of the advertisement

a) The advertisement is not an offer within the meaning of the Civil Code.

b) The advertisement does not constitute a contract or sale of services by the Platform.

c) An advertisement for a cost-sharing cruise applies only to private recreational sailing.

d) An advertisement for a commercial cruise is information about an available service offered by an entrepreneur – the Skipper.

4. Required information in the advertisement

The advertisement must contain information enabling the Passenger to make an informed choice, in particular:

a) date, place of departure and expected duration

b) route or sailing area

c) basic information about the yacht (type, length, number of berths)

d) the number of places available for Passengers

e) the estimated 'cost per person' (cost-sharing) or price of the cruise (commercial)

f) information on what is included in the cost/price (fuel, port fees, food, etc.)

g) special requirements (e.g., minimum sailing experience), if applicable.

5. Requirements for accuracy and compliance with the law

The skipper declares that all information in the advertisement is:

a) true

b) consistent with reality

c) presented in a clear and non-misleading manner

d) complete and not concealing important information regarding safety or costs.

6. Prohibitions regarding the content of advertisements

It is prohibited to publish advertisements that:

a) contain false or incomplete information

b) suggest the commercial nature of the trip in a cost-sharing advertisement

c) conceal costs or present them in a misleading manner

d) encourage contact outside the Platform in order to circumvent the Service Fee

e) contain advertisements for services unrelated to the trip

f) violate the law, safety, or good manners

g) promote prohibited content (hate speech, profanity, pornography, illegal substances, etc.).

7. Moderation of ads

The Platform may:

a) hide, block, or remove an ad that violates the Terms and Conditions

b) refuse to publish it in case of reasonable doubts as to its safety or legality

c) ask the Skipper to correct the ad or explain how the costs are calculated (especially for cost-sharing trips)

d) mark the ad as suspicious if it raises doubts about compliance with the cost-sharing model rules.

8. Editing and deleting ads

a) The Skipper may edit or delete an ad at any time.

b) Changes to the ad do not affect already confirmed bookings – the Skipper is obliged to inform participants of any changes.

c) Deleting an ad does not exempt the Skipper from the obligation to contact Passengers in the event of a trip cancellation.

9. Responsibility for the content of the ad

a) The Skipper bears sole responsibility for the content of the ad.

b) The Platform does not verify the accuracy of information about the yacht, safety, route, or costs.

c) The Platform is not a party to any legal relationship between Users resulting from the advertisement.

§ 9. Participation Applications

1. Submitting an application

a) Passengers submit their applications to participate in a cruise using the function available on the Platform.

b) The application is a request to join the cruise and does not constitute a service reservation or contract.

c) The application is non-binding for the Skipper until it is accepted.

2. Acceptance of the application by the Skipper

a) The application becomes effective only after it has been confirmed by the Skipper.

b) Upon acceptance, the Skipper and the Passenger enter into a cost-sharing agreement or a commercial agreement (commercial cruise).

c) The Platform automatically provides the parties with the contact details necessary to arrange the details of the trip.

3. Role and responsibility of the Platform

a) The Platform is not a party to the agreement or contract concluded between the Skipper and the Passenger.

b) The Platform does not participate in determining or collecting the cost of the voyage (cost-sharing) or the price of the voyage (commercial).

c) The Platform is not responsible for the performance of the voyage, safety, quality, or any arrangements between the parties.

4. Information provided after confirmation of the application

After acceptance of the application, the Passenger receives:

a) the Skipper's contact details

b) a summary of the advertisement

c) the estimated cost per person (cost-sharing) or the price of the trip (commercial)

d) the place and estimated time of meeting

e) additional information provided by the Skipper.

5. Rules for transferring costs/prices

a) In a cost-sharing trip, the Passenger transfers their share of the costs to the Skipper outside the Platform, in accordance with the cost-sharing rules.

b) In a commercial trip, the Passenger pays the price of the trip directly to the Skipper in accordance with his rules (e.g., cash, bank transfer).

c) The Platform does not mediate in payments and is not responsible for settlements between Users.

6. Cancellation of registration by the Passenger

a) The Passenger may cancel their application at any time before it is accepted.

b) After the application has been accepted, the Passenger is obliged to inform the Skipper of their cancellation within a reasonable time.

c) Repeated cancellations without justification may result in account restrictions.

7. Cancellation of a confirmed application by the Skipper

The Skipper may cancel a confirmed application only for valid reasons, in particular:

a) dangerous weather conditions

b) yacht failure

c) unforeseen circumstances or force majeure.

8. Responsibility for requests

a) The User submits requests in good faith, solely with the intention of actually participating.

b) The Skipper declares their ability and willingness to accept the Passenger in accordance with the terms of the advertisement.

c) The Platform is not responsible for the accuracy of the arrangements between the parties or for their implementation.

§ 10. Financial Terms

1. Cruise financing models

1. Two types of cruises may be published on the Platform:

a) Cost-sharing cruise – Passengers participate only in the actual or estimated costs of the cruise. The Skipper does not make any profit.

b) Commercial cruise – The skipper, who is an entrepreneur, offers the cruise for a fee and charges the price of the cruise, which constitutes remuneration for the sailing or transport service.

2. The type of cruise is specified by the skipper when publishing the advertisement and is visible to the passenger before sending the application.

2. Cost sharing – cost-sharing trips

a) In the cost-sharing model, the amounts transferred by the Passenger constitute only a reimbursement of costs and not payment for the service.

b) Cost sharing may include, among other things:

i) fuel

ii) port fees

iii) shared meals

iv) operating fees agreed between the parties.

c) The cost per person stated in the advertisement is only approximate and may change depending on the actual costs after the end of the cruise.

d) The skipper may not charge:

i) margin

ii) commission

iii) remuneration

iv) fees for places

v) any profit.

e) The platform does not participate in cost-sharing settlements and is not responsible for cost discrepancies.

3. Cost of the trip – commercial trips

a) In commercial trips, the Skipper (entrepreneur) independently determines the cost of the trip, which constitutes his remuneration.

b) The cost must be stated in the advertisement in a clear and understandable manner.

c) The Skipper may require payment of the price:

i) in advance

ii) partially before the cruise

iii) after the cruise – according to his rules.

d) All taxes, invoices, bills, and settlements remain the responsibility of the Skipper.

e) The Platform is not responsible for settlements or the correctness of commercial cruise prices.

4. Payments between Users (cost-sharing and commercial)

a) The Passenger transfers to the Skipper:

i) a share of the costs (cost-sharing cruise), or

ii) the price of the trip (commercial trip)

directly, outside the Platform (e.g., cash, bank transfer, BLIK – as agreed by the parties).

b) The Platform:

i) does not accept funds

ii) does not store funds

iii) does not transfer funds

iv) is not a payment operator between Users.

c) The Platform is not responsible for any financial misunderstandings between the Skipper and the Passenger.

5. Service Fee for the Platform

a) For using the Platform's features, the Passenger pays a Service Fee, which is charged when sending a participation request.

b) The Service Fee is not part of:

i) the cost per person (cost-sharing)

ii) the price of the (commercial) trip

iii) settlements between Users.

c) The Service Fee is visible before sending the application.

d) The Service Fee is not transferred to the Skipper.

e) Refunds of the Service Fee are made in accordance with § 11.

6. Security of Service Fee payments

a) The Service Fee is collected exclusively by external, certified payment systems.

b) The Platform does not store card numbers and does not have access to the Passenger's payment details.

c) The Platform is not responsible for technical errors of payment providers.

7. Currencies and currency conversions

a) The Service Fee may be charged in different currencies depending on the User's settings.

b) The exchange rate and any commissions depend on the payment operator (e.g., Stripe).

c) Skipper-Passenger settlements (cost-sharing or commercial) are made in the currency agreed between the parties and are not subject to the Platform's regulations.

§ 11. Cancellation Policy

1. Cancellation of a request by the Passenger

a) The Passenger may cancel their request to participate at any time before the start of the trip using the function available in the User Panel.

b) Cancellation of the application before its confirmation by the Skipper does not result in the Service Fee or any other costs being charged.

c) If the application has already been confirmed, the Passenger should inform the Skipper of their cancellation as soon as possible, respecting the time and preparations of the Skipper and other participants.

2. Refund of the Service Fee

The Platform shall refund 100% of the Service Fee in the following cases:

a) The Skipper rejects the application for participation

b) The Skipper cancels the trip

c) The Passenger cancels the application before the start of the trip

d) A technical error on the part of the Platform has occurred, preventing the application from being processed.

The refund will be made within 7 business days using the same payment method used to make the payment.

Note: The refund applies only to the Service Fee.

The Platform does not refund amounts transferred by the Passenger to the Skipper (contribution to the costs or cost of a commercial cruise).

3. Cancellation of the trip by the Skipper

a) The Skipper may cancel a confirmed booking only for valid reasons, such as:

i) dangerous weather conditions

ii) yacht failure affecting safety

iii) sudden illness, unforeseen circumstances, or force majeure.

b) The Skipper shall inform the Passenger of the cancellation of the cruise immediately after making the decision.

c) In the event of cancellation of the cruise by the Skipper, the Passenger shall receive a 100% refund of the Service Fee.

4. Refund of the share of the costs or price of the cruise

a) Cost-sharing cruises

If the Passenger has already paid the Skipper a share of the cruise costs (or part thereof), the Skipper is obliged to refund these funds in full to the Passenger within no more than 7 working days.

b) Commercial cruises

In the case of commercial cruises:

i) the rules for refunding the cruise price are determined by the Skipper as an entrepreneur

ii) the Skipper is obliged to comply with consumer regulations applicable to his business

iii) The Platform is not responsible for refunding the price of the cruise.

c) Role of the Platform

The Platform:

i) does not act as an intermediary in the transfer of funds

ii) is not responsible for the non-refund of the share of the costs or price of the cruise

iii) may assist the parties in contacting each other or in information mediation, but is not an arbitrator.

5. Abuse and problematic behavior

a) Passengers who frequently cancel at the last minute or act in a manner that is burdensome to Skippers may have their account functionality restricted.

b) Skippers who repeatedly cancel trips without valid reasons may be suspended or removed in accordance with § 13.

c) The Platform may take additional measures against Users who violate the trust of the community.

6. No liability of the Platform for settlements

a) The Platform is not liable for:

i) reimbursement of costs

ii) reimbursement of the price of a commercial trip

iii) financial arrangements between Users.

b) The Platform is not a party to the Agreement on joint sailing or a commercial contract.

§ 12. Trip Ratings

1. Nature of Ratings

a) After the trip, the Skipper and Passenger may, but are not required to, give each other a rating and a short review.

b) Ratings are subjective opinions of Users and relate to the course of the trip, communication, and cooperation between the parties.

c) Ratings do not constitute:

i) confirmation of the quality of services

ii) certification of skills

iii) a guarantee of safety

iv) confirmation of the professional nature of the trip.

The Platform does not interfere with the content of ratings, except for the scope of moderation specified in section 5.

2. Rating Scale and Reviews

a) The rating scale ranges from 1 to 5 stars, where 5 indicates a very positive experience.

b) Passengers or Skippers may add a short text review.

c) Reviews should refer only to actual participation in a given cruise and experiences resulting from contact between the parties.

3. Review requirements

Reviews may not contain:

a) offensive, vulgar, aggressive, or discriminatory content

b) personal data of third parties

c) advertising or commercial content unrelated to the trip

d) slander, defamation, or false information

e) content unrelated to the cruise or the User's behavior.

The platform may partially delete personal data when necessary.

4. Rules for publishing ratings

a) Ratings and reviews are published automatically after they are added, unless the system detects content that violates the Terms and Conditions or the law.

b) If risky content is detected, the automatic moderation system may hold the publication until manual verification.

c) Positive, neutral, and negative reviews are subject to the same rules.

5. Moderation of Ratings and Reviews

The platform may delete or hide a rating or review if:

a) it violates the Terms and Conditions or the law

b) it contains personal data, profanity, hate speech, threats, or content that may violate security

c) it was posted by a person who did not participate in the cruise

d) it constitutes spam, advertising, or an attempt to manipulate ratings

e) it falsely suggests the commercial nature of the cruise (in cost-sharing cruises) or vice versa.

Any moderation decision may be appealed in accordance with §13A.

6. Right of reply

a) A User who has received a rating has the right to publish one response to the review.

b) The response should be:

i) factual

ii) free of emotional attacks

iii) in accordance with the rules of culture and safety.

c) The response is publicly visible under the review.

7. Independence of Reviews

a) Reviews represent only the views of the Users who posted them.

b) The Platform is not responsible for the opinions published by Users.

c) The Platform does not interfere with ratings or correct their content, except for the moderation measures described above.

8. Use of Ratings by the Platform

a) The Platform may process ratings and reviews for the purpose of:

i) presenting them on User profiles

ii) improving the quality of services

iii) preventing abuse

iv) supporting decisions to suspend accounts (in extreme cases and repeated violations).

b) Ratings do not constitute a ranking of Skippers or a comparison of the quality of cruises.

§ 13. Rules of Conduct for Users

1. General rules

a) The User is obliged to use the Platform in accordance with the law, safety rules, and these Terms and Conditions.

b) It is prohibited to use the Platform in a manner that may cause damage, violate the law, commit fraud, or pose a threat to other Users.

c) The User is obliged to provide information in an honest and reliable manner, in particular with regard to advertisements, notifications, and communication.

2. Prohibited activities

Users are prohibited in particular from:

a) publishing content that is:

i) unlawful

ii) offensive, vulgar, discriminatory

iii) inciting violence, hatred, or aggression

iv) violating personal rights or copyrights

b) impersonating other persons, entities, or authorities

c) publishing or transmitting other people's personal data without their consent.

d) actions aimed at circumventing the Service Fee, in particular:

i) proposing contact or payment outside the Platform

ii) deleting ads and accounts in order to avoid fees

iii) creating multiple accounts for the purpose of abuse.

e) publishing advertisements, service offers, or commercial content, unless they are clearly marked and relate to commercial Skipper trips in accordance with §5.

f) disseminating false information about trips or Users.

g) attempts at extortion, fraud, violation of the technical security of the Platform, attacks or attempts to bypass security measures.

h) sending spam, mass messages or unwanted promotional content.

3. Rules for Skippers – safety

a) Skippers must operate the yacht while sober and must not be under the influence of alcohol, drugs, or psychoactive substances.

b) Skippers must not operate the yacht while under the influence of medications that impair their ability to operate the vessel.

c) The Skipper is responsible for making decisions regarding safety, the route, and any possible interruption of the voyage.

d) Violation of safety rules by the Skipper may result in immediate suspension of the account.

4. Moderation of messages and content (DSA)

a) The Platform uses automatic and manual moderation tools to detect content that violates the law or the Terms of Service.

b) If a potential violation is detected, the Platform may:

i) suspend publication or hide the content

ii) mark the content as requiring correction

iii) send a warning to the user

iv) restrict the functionality of the account

v) temporarily suspend or permanently delete the account.

c) Manual moderation is used in particular after a violation has been reported by a User or when automatic moderation does not allow for an unambiguous assessment of the content.

5. Reporting violations

a) The User may report a violation of the Terms and Conditions, suspected abuse, or a security threat by:

• the reporting form on the Platform

• email: support@skipperskip.com.

b) The report should include a description of the incident, the date, a link to the content (if applicable), and information enabling the incident to be identified.

c) The Platform analyzes reports in accordance with the DSA and takes appropriate action without undue delay.

6. Sanctions for violations

Depending on the severity of the violation, the Platform may apply the following measures to the User:

a) a warning

b) restriction of account functionality

c) temporary suspension of the account

d) permanent deletion of the account

e) blocking the ability to publish ads or submit reports

f) removal of content, ads, and reviews.

The sanction applied shall be proportionate to the nature of the violation and in accordance with the requirements of the DSA.

7. Responsibility for behavior

a) Each User is responsible for the content, messages, actions, and behavior they have performed in connection with the use of the Platform.

b) The Platform is not responsible for the behavior of Skippers and Passengers or for the course of voyages – in accordance with §14.

c) The User is responsible for damage caused to other Users or the Skipper, including gross violations of safety rules.

§ 14. Limitation of Liability

1. Role of the Platform

a) The Platform is a provider of information and communication tools that enable Users to:

i) publish Advertisements for trips (both private cost-sharing and commercial)

ii) sending Participation Applications

iii) communicate between Skippers and Passengers

b) The Platform does not organize, coordinate, sell, or perform any cruises.

c) The Platform is not a party to the Agreement on joint sailing or contracts concluded between Users.

d) The Platform does not provide sailing, tourist, transport, training or charter services.

2. No liability for voyages and actions of Users

The Platform shall not be liable for:

a) the course of the voyage, in particular:

i) the safety of navigation

ii) the Skipper's navigational decisions

iii) the technical condition, equipment, and compliance of the yacht with regulations

iv) weather conditions and force majeure events

v) delays, interruptions, or cancellations of the cruise

b) The skills, qualifications, mental and physical condition, and behavior of the Skipper

c) Passengers' behavior, actions, or omissions, including violations of safety rules.

d) Damage to persons, property, the yacht, or the Skipper-Passenger relationship resulting from the cruise or preparations for it.

e) Settlement of cruise costs – money is transferred outside the Platform and is private in nature.

f) Content published in Announcements, messages, and reviews – the User who posted it is solely responsible for its accuracy.

3. Responsibility for verifying Skippers

a) Marking a Skipper's profile as 'Verified' means only a formal check of the submitted documents for completeness and visual compliance.

b) The Platform does not guarantee or confirm the authenticity of documents with the issuing authorities.

c) The Platform does not verify the actual skills of the Skipper or the technical condition of the yacht.

d) The Platform is only responsible for the correct execution of the formal procedure, not for the safety of the voyage.

4. Costs, payments, and settlements

a) The Platform does not accept, store, or transfer funds related to participation in the costs of the voyage.

b) Financial settlements between the Skipper and the Passenger are private and take place outside the Platform.

c) The Platform shall not be liable for non-payment, delays, incorrect settlements or disputes arising from financial arrangements between Users.

5. Unavailability, errors, and technical interruptions

The Platform shall not be liable for damages resulting from:

a) technical interruptions, server failures, internet connection problems

b) technical errors or software malfunctions

c) actions of third parties, cyberattacks, or infrastructure failures.

The Platform makes every effort to minimize disruptions, but cannot guarantee continuity of operation.

6. Limitation of financial liability

a) With regard to Consumers and Entrepreneurs with consumer rights, the Platform's liability is limited to twice the highest service fee paid by a given User in the last 12 months, but not more than PLN 300.

b) With regard to Users who are not consumers, the Platform's liability is limited to PLN 500.

c) These limitations do not apply in the case of:

i) damage caused intentionally by the Platform

ii) liability under the GDPR for the protection of personal data.

7. No liability for indirect damage

The Platform shall not be liable for:

a) lost profits

b) indirect losses

c) non-pecuniary damage

d) additional costs incurred in connection with the cancellation or postponement of a cruise.

8. Information provided to users

a) The Platform does not guarantee that the information contained in the Advertisements is complete, up-to-date, or true.

b) The User uses the Advertisements and Applications at their own risk, making their own assessment of the risk and credibility of Users.

§ 15. Privacy Policy and GDPR

1. The administrator of Users' personal data is Global Trade Hub S.A. with its registered office indicated in §1 of the Terms and Conditions.

2. Personal data is processed to the extent necessary for:

a) maintaining the User's account

b) handling participation requests

c) communication between Users

d) ensuring the security of the Platform

e) fulfilling the Administrator's legal obligations.

3. Detailed rules concerning:

a) the scope of data

b) the basis for processing

c) data recipients

d) storage periods

e) Users' rights

f) security measures applied

g) cookies

are set out in the **Privacy Policy**, available at:

https://skipperskip.com/polityka-prywatnosci

4. Use of the Platform requires familiarization with the Privacy Policy and acceptance of the rules described therein.

5. The User may exercise their rights under the GDPR, in particular the right to access, rectify, delete data restrict processing, transfer data and object by contacting the Administrator at: support@skipperskip.com

6. The Administrator reserves that the exercise of certain User rights may be subject to restrictions resulting from legal provisions, in particular with regard to archiving obligations and obligations resulting from the DAC7 Directive (if applicable).

§ 16-20 Jurisdiction, Mediation, Intellectual Property, and Contact Information

§ 16. Jurisdiction and Applicable Law

1. The Terms and Conditions and all legal relations arising from the use of the Platform are subject to Polish law.

2. In the case of Users who are Consumers (and Entrepreneurs with consumer rights), disputes shall be settled by a court having jurisdiction under general provisions, in particular according to the Consumer's place of residence.

3. In the case of Users who are not consumers, the competent court shall be the court having jurisdiction over the Administrator's registered office.

4. The provisions of these Terms and Conditions do not exclude or limit the rights of Consumers under mandatory provisions of law.

§ 17. Dispute Resolution and Complaints

1. The User has the right to file a complaint regarding the operation of the Platform in particular technical problems or functionality errors.

2. Complaints should be sent to: support@skipperskip.com, providing:

a) first and last name or account name

b) description of the situation reported

c) date and time of the event

d) participation registration number (if applicable).

3. The Platform will respond to the complaint within 14 days.

4. Disputes between Users (e.g., regarding costs, behavior on the yacht) should be resolved directly between the Skipper and the Passenger. The platform may, at the request of both parties, assist in contacting or clarifying the issue but it is not an arbitrator and does not settle disputes concerning the course of the cruise.

5. The consumer has the right to use out-of-court dispute resolution methods in particular:

a) certified ADR institutions

b) the European ODR Platform: https://ec.europa.eu/consumers/odr/

§ 18. Intellectual Property

1. All elements of the Platform, including: logos, graphics, page layout, source code databases, copyrighted content, and the name 'SkipperSkip' are the property of the Administrator and are protected by copyright and industrial property rights.

2. The User receives a non-exclusive, revocable license to use the Platform only to the extent specified in the Terms and Conditions.

3. The User retains the copyright to the content they publish (e.g., descriptions, photos of the yacht, reviews).

4. By publishing content on the Platform, the User grants the Administrator a non-exclusive, global, revocable, and free license to:

a) display the content within the Platform

b) process it for the purposes of the Platform's operation

c) archive it

d) adapting it for display on various devices.

5. The license does not entitle the Administrator to use the User's content for commercial purposes outside the Platform without obtaining additional consent.

§ 19. Final Provisions

1. The Administrator reserves the right to amend the Terms and Conditions in accordance with the rules set out in §2.

2. Amendments to the Terms and Conditions shall not affect registrations confirmed before the amendments come into force, unless the amendment results from legal obligations or security issues.

3. If any provision of the Terms and Conditions is found to be invalid the remaining provisions shall remain in force. The invalid provision shall be replaced by a provision that is as close as possible to the original provision.

4. The Terms and Conditions constitute the entire agreement between the User and the Administratorwith regard to the use of the Platform.

§ 20. Contact Details

Administrator:

Global Trade Hub S.A.

ul.Fryderyka Szopena 35C/W164

35-055 Rzeszów, Poland

Contact email: support@skipperskip.com

DSA contact point: support@skipperskip.com